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PRIVACY


CrystalVoice has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for these websites: www.CrystalVoice.com and www.CrystalVoiceLIVE.com.

Cookies

Our websites use cookies to manage CrystalVoice call sessions and provide customizable and personalized services. Cookies are user-specific data that a web server sends to the client and are stored on the client's computer. Cookies are created by the web server or the Java script in the HTML. When you visit CrystalVoice, cookies will be sent to your web browser. We use cookies to:
  • Keep track of your session ID and user name.
  • Display your phonebook and logbook.
  • Make sure that you do not see the same ad repeatedly.
  • Estimate the audience size of the CrystalVoice websites.
  • Measure certain aggregated traffic patterns of the CrystalVoice websites to enhance our service.
  • Personalize the content, banners and promotions that you will see on the CrystalVoice websites.
We use cookies only for these objectives. We do not ask if you accept cookies or not on our websites. However, if you set your web browser to not accept cookies, you cannot use some of our services.

Information CrystalVoice Gathers and Tracks

We collect IP addresses to administer our websites and diagnose problems. Your IP address is also used to gather broad demographic information, which we may report to our advertisers on an aggregate basis. In addition, we collect information regarding log times, call durations, call numbers, country code and region code of our users for internal data analyses only.

Our websites' registration forms and tell-your-friends forms may ask for contact information (such as name and email address) and demographic information (such as zip code, age, and income level). We use contact information from your registration form and tell-your-friends form to send information to you and your friends about CrystalVoice and, with your permission, to send promotional information from CrystalVoice and/or its partners. The contact information is also used to contact you when necessary about issues concerning the use of our service. We use demographic information to tailor your experience at our websites, showing you content and advertisements that we think you might be interested in, and displaying the content according to your preferences. This information is shared with advertisers on an aggregate basis for advertising and promotional purposes.

You may also choose on the registration page or your account page to permit CrystalVoice to share your member ID with other CrystalVoice users.

The CrystalVoice websites contain links to other websites. CrystalVoice is not responsible for the privacy practices or the content of such other websites.

We may use outside advertising companies to display advertisements on our websites. These advertisements contain cookies. While we use cookies in other parts of our websites, cookies received with banner ads are collected by our advertising companies; as such, we do not have access to this information and they are not subject to CrystalVoice's privacy policy. As described above, some general customer data is shared with the advertising companies on an aggregate basis, and contact information is shared with CrystalVoice's partners only with your permission.

Ability to Opt-Out of Emails from CrystalVoice

CrystalVoice provides you the ability to remove your information from our database by sending an email to delist@CrystalVoice.com

Database Security Measure

CrystalVoice maintains high security measures to protect your information from loss, misuse or alteration. Information that we collect from you will be stored and backed up securely in an environmentally-controlled location. Only authorized people with user ID and password from CrystalVoice have access to the database.

Third Party Advertisers

CrystalVoice may use companies like DoubleClick and other third-party advertising companies to serve ads when you visit CrystalVoice's websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites, such as the number of times you have viewed an advertisement, in order to provide advertisements on this website and other websites about goods and services that may be of interest to you. CrystalVoice may use clear GIFs, or pixel tags, provided by any ad serving partners, to help manage our online advertising. These clear GIFs enable our ad server to recognize a browser's cookie when a browser visits a CrystalVoice website. This allows us and our partner to learn which banner advertisements bring users to the CrystalVoice website. The information we collect and share through this technology is not personally identifiable.

Third Party Cookies

In the course of serving advertisements to this website, our third party advertisers may place or recognize a unique cookie on your browser.

Email Links

These websites use email links on the "Contact Us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to respond promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to improve these websites and program, or review and discard the information. Your personal information provided in your comments is only shared with third parties with your explicit permission.

Public Forums

The websites make chat rooms, forums, message boards and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Changes to this Privacy Statement

We will notify you if there is a material change in our privacy policies by posting a notice on the home page of the affected website. We will take commercially reasonable measures to obtain written or active email consent from you if CrystalVoice will be using the personal information collected from you in a manner different from that stated at the time of collection. We will also post such changes in our privacy statement regarding the use of your personal information one week prior to such change.

Contacting the Website

If you have any questions about this privacy statement, the practices of these websites, or your dealings with these websites, you can contact:

CrystalVoice Communications, Inc.
510 Castillo Street, Suite 200
Santa Barbara, CA 93101
Privacy@CrystalVoiceLive.com